Practical guide in case of death
The first steps to take
1: In the event of death at home or outside the institution
In the event of death outside a hospital or nursing home: notify your family doctor or the on-call doctor (0900 144 033 Fr. 0.50/call + Fr. 1.-/minute); he/she will issue a death certificate that you must submit either to the funeral home or to the civil registry office of the place of death.
2: In the event of death in a hospital or nursing home
In the event of death in a hospital or nursing home: the institution will notify a doctor to forward the death certificate to us later.
3: Contacting the Funeral Homes
As soon as you contact us, we agree on an appointment to arrange the funeral. We take care of the administrative, religious, and funeral arrangements to relieve you of the complex tasks. You can contact us day and night at 027 455 27 53
4: Our services to help you along the way
We agree on a date for the meeting, then we take on the following tasks:
- Administrative procedures at the communal and cantonal level
- Contact with the religious authority to define the date and place of the celebration
- At that time, you will set up an appointment with the officiant (priest/pastor/other) to prepare the course of the celebration.
- Contact with the cemetery manager
- Choice of coffin, order of natural or artificial flowers, according to your wishes
- Drafting and transmission of the obituary to the relevant newspapers
- Photo processing for transmission to the newspaper and enlargement in a frame
- Drafting thank-you notes for the newspapers, as well as thank-you cards
5: Our downloadable documents
These documents are there to help you with your procedures.
Find us and contact us
Need to contact us or visit us? Here you will find all the information to contact us and locate our agencies so that we can offer you a customized service.